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Amazing Vouchers Opens New State of the Art Call Centre

AmazingVoice is now set to provide an even more efficient service to its users thanks to the state of the art new call centre just opened in Cape Town.

Cape Town Call Centre Jobs

If you want to work in a dynamic, competitive and fast-paced environment, then Cape Town call centre work, with AmazingVoice, is the perfect option for you.

The Call Centre Industry in South Africa

South Africa is home to a large and mature call centre industry. Over the last 5 years, call centre and BPO&O (Business Process Outsourcing and Offshoring) activity has shown a very healthy rate of growth, servicing both the South African market as well as foreign businesses.

Five Tips for Great Customer Service

At AmazingVoice, our Customer Care Division prides itself on providing truly amazing customer service. We strive to make sure that all customer queries and complaints are resolved as quickly as possible.

Working in the Amazing Vouchers Call Centre

At Amazing Vouchers, our main call centre is sales focused on sales. This offers the right kind of person the ideal environment in which to develop and perfect their sales technique, a vital skill that can be used in every business.

Customer Service Misconceptions

In order to understand customer services, one needs to take a step back from the painted norm which is being a customer. The exercise includes taking oneself out of the buyers loop, the spenders rush and the consumer drive. The question is begging, what is the purpose of understanding customer services when you are happy being the customer?